Imagine this: a customer in Gilbert, Arizona, takes out their phone to order flowers or book a service. Will they be able to find your business with a tap, or will they go to a competitor's app that looks better? Mobile apps are changing the way businesses talk to customers in 2025, but do you really need one? We at BYBOWU have helped startups and small businesses like Mesa florists get more people to use their apps by making them with React Native. Let's look at the pros of business mobile apps, compare apps to mobile websites, and help you figure out when to make an app.
Why Mobile is More Important Than Ever in 2025
Let's be honest: your customers are always on their phones. Statista says that 54% of web traffic comes from mobile devices (2024). Not paying attention to mobile is like closing your store during peak hours. There has been a big increase in searches for things like "do I need a mobile app 2025" as business owners realize that mobile isn't just a trend—it's a must-have. A mobile presence increases engagement, loyalty, and sales, whether you're the owner of a new business or a local store in Chandler.
Why is this important? Customers want things to be easy, and a mobile app or optimized website can make that happen. This will help you stay ahead of competitors like Arizona Florist, who are the best in their local markets.

What is the difference between a mobile app and a website?
It can be hard to choose between a mobile app and a mobile-optimized website, like choosing between coffee and tea. Both are great, but which one fits your mood? Here's a breakdown to help you decide:
Mobile Apps: Powerful Tools for Personalization
Apps for mobile devices, like those made with React Native, give users immersive experiences. They let you get push notifications, use the app offline, and do things like make purchases or join loyalty programs. For instance, a Gilbert café we worked with saw a 30% rise in repeat orders after releasing an app with a loyalty feature. This is a great example of "business mobile app benefits."
Mobile Websites: More People, Less Money
Next.js makes fast mobile-friendly websites that anyone can access without having to download anything. They are great for businesses that have a lot of customers or simple needs, like showing off products for "Mesa online store." But they don't have the personalized features of apps, like push notifications or integration with other devices.
Important Things to Think About
Websites are better for SEO and accessibility, while apps are better for engagement and loyalty. Your goals, budget, and the behavior of your audience will determine your choice. We offer both options as part of our services, which can be customized to meet your needs.
Benefits of Business Mobile Apps in 2025
Mobile apps aren't just cool technology; they make money. This is why companies are putting money into them:
- Better Customer Engagement: Push notifications remind customers about sales or events, which keeps them coming back. A Scottsdale store's app increased engagement by 25% with targeted promotions.
- Personalized Experiences: Apps use data to make suggestions that are specific to each user, like suggesting flower arrangements for customers of a Mesa florist.
- Offline Functionality: Unlike websites, apps can work without an internet connection, which is great for places with bad internet.
- Brand Loyalty: Features like loyalty programs or in-app chat help people connect with your brand and make them want to buy from you again.
Forrester says that companies with apps keep 20% more customers than those without. That's a big deal for new businesses that want to know "when to build an app."
When to Make a Mobile App
Some situations make it clear that you need to build an app right away. When you should think about it:
Scenario | Why use an app? |
---|---|
A lot of interaction with customers | Push notifications and in-app features keep people interested in apps. |
Loyalty Plans | Apps make rewards easy, which leads to more purchases. |
Services that are hard to understand | Apps are better than websites at handling payments and reservations. |
Edge over the competition | In crowded markets like Gilbert retail, apps help you stand out. |
An app is a good idea if your business needs repeat customers or complicated interactions. A mobile-friendly website might be enough for simpler needs. Our portfolio shows how we've made apps for businesses like Tempe retailers that have had real effects.
Common Concerns About Mobile Apps
Concern: Price
Apps can seem pricey, but our pricing plans offer affordable ways to use React Native for cross-platform development. We helped a startup in Chandler make an app on a tight budget, which increased sales by 20%.
Concern: Upkeep
We take care of everything for you, from fixing bugs to adding new features, so you can focus on your business. Our team makes sure your app is always up to date.
Concern: Do I really need it?
Not sure if an app is good for you? Our free quiz helps you figure out whether you're going after "mobile app vs website" or local searches like "Scottsdale business app" based on your goals, audience, and industry.
Why Should You Pick BYBOWU for Your Mobile Strategy?
We are not just tech providers; we are your partners in growth as an IT studio in Gilbert, AZ. We make cross-platform apps with React Native and super-fast websites with Next.js. This makes sure that your mobile presence gets results. We know the markets in the area, from Mesa to Scottsdale, and we've helped businesses like florists and stores get customers to use apps and optimized websites.
We use both technical know-how and a personal touch to make sure your mobile strategy fits with your goals. Want to know more about what we do? For examples of our work, see our portfolio.
Take Our Free Quiz to Find Out If You Need an App
A mobile app could help you stand out in 2025, but is it the right thing for your business? Find out if a mobile app or website is the best way to get people to use your service and make money by taking our free quiz. BYBOWU's experts are here to help you with both national searches like "do I need a mobile app 2025" and local searches like "Gilbert business app." To book your quiz or talk about your mobile strategy, email us at [email protected]. Let's make your business shine! Start today.