Questions and answers
Prices, payment, timelines, hosting and what happens after launch. If your question isn’t here, put it in your brief and the answer comes back with your quote.
Pricing and payment
How much does a website cost?
A Launch site is $1,490: up to 5 pages, live within 7 days of getting your content, hosting included for the first year. A custom Business site is $5,900 (up to 10 pages, content editor, SEO setup, 3 to 4 weeks), or $8,900 with a booking-tool connection or blog, a second language and one standard integration. Shopify stores start at $7,900. Your written quote gives the exact price.
How much does an app or MVP cost?
Custom products start with a one-week scoping sprint for $1,900, credited toward the build. After it you get a fixed price. Web apps and MVPs start at $14,900, React Native apps for iPhone and Android at $19,900, and marketplace MVPs at $24,900.
How do payments work?
For one-time builds, usually 30% when you sign, 40% at the agreed build milestone and 30% on completion. Monthly Launch has its own 12-payment schedule. The proposal shows any sprint credit so it is not charged twice.
Can I pay monthly?
Yes. Launch is $0 down and 12 payments of $149 ($1,788 total), starting at launch after design approval. Both Launch options include first-year hosting. After year one, choose optional Hosting at $79/mo or $790/yr, Care or your own host once paid.
Why do apps and MVPs start with a paid sprint?
Because a fixed price needs a fixed scope. In one week we agree on features, user flows and the main screens, then quote the build. The $1,900 is credited toward it if you go ahead. If you don’t, the feature list, user flows and screen sketches are still yours.
Process
Can we talk before I send a brief?
Yes. Schedule a Google Meet using the meeting link below, or text +1 (602) 748-9530. You can also send a brief and get a written quote within 1 business day.
What if I don’t like the design?
You approve the homepage or agreed key app screens, with two revision rounds, before the build continues. Before approval, monthly Launch can stop with nothing owed; a one-time build can stop with only its 30% build deposit owed. Delivered sprint work is a separate purchase.
Can I stop monthly Launch early?
Before design approval, you can stop and owe nothing. Approval commits you to 12 payments. If you stop after that, the remaining installments are due. Pay them early to receive ownership and the completed work; there is no additional cancellation fee.
How soon will I hear back?
Within 1 business day. For a website, the quote covers its scope, timeline and price. For an app or other custom product, it covers the planning sprint; the fixed build quote follows the sprint.
How long does a website take?
A Launch site goes live within 7 days of getting your logo, photos and list of services, a Business site in 3 to 4 weeks. Apps and other custom products get their timeline at the end of the scoping sprint.
How will I know how the build is going?
You get a live preview link to watch the work and a short written update every week: what’s done, what’s next and what we need from you.
Where are you based? Do you work with clients abroad?
Our founder is based in Phoenix, Arizona, with engineers and designers in the US, Ukraine and Spain. We serve all of Arizona and California, including San Diego, and work remotely with clients across the US and abroad, in English or Ukrainian.
Can we meet in person?
Yes, in the Phoenix area, if you would like to. Our founder can meet you at a coworking space or a coffee shop; there is no office. It is never required.
Tech and hosting
Where will my site be hosted?
Websites we build are hosted on our own DigitalOcean server; Shopify stores run on Shopify. Launch sites include hosting for the first year, then $79 a month. Other sites: Hosting at $79 a month, or a Care plan from $149 with hours of changes. Or your own host.
Do you build online stores on Shopify?
Yes. Store builds are on Shopify, from $7,900, with products, payments and shipping set up.
Can one app work on iPhone and Android?
Yes. We build mobile apps in React Native: one codebase that runs on both, with the backend and admin panel built by the same team.
Do you use AI?
Yes, where it helps. Launch sites are drafted with AI and finished by a designer. We also build AI features into products.
After launch
Who owns the site or app?
You do, once it is paid in full: the code, design and content. On monthly Launch it is yours after payment 12 or early payment of all remaining installments. Domain, analytics and Google accounts are set up in your name.
What if something breaks after launch?
We fix bugs in our work at no charge for 30 days after launch, and for as long as we host the site or app.
Can you host a site without a care plan?
Yes. Hosting is $79 a month or $790 a year: hosting, SSL, daily backups, uptime monitoring, security updates and free fixes for bugs in our work. Changes are quoted per task.
What does a care plan include?
Hosting (for sites on our server), updates, backups and hours of changes each month: 1 hour for $149, 3 hours for $349, or 6 hours for $649.
Do I have to keep a plan?
No. Monthly Hosting and Care can stop before the next renewal. Annual Hosting renews only with your agreement; cancellation refunds unused full prepaid months at $790 divided by 12, rounded to cents. Monthly Launch is a separate 12-payment commitment. Once the site is yours, we hand over its code and database at no charge.
Still have a question?
Ask it in your brief. You get the answer with a written quote within 1 business day, and there’s no obligation to go ahead.